FAQs

Physiotherapists treat a wide range of conditions, from acute injuries to chronic issues. This includes sprains, strains, muscle spasms, headaches, TMJ, shoulder pain, tennis elbow, plantar fasciitis, low back pain, sciatica, and post-surgical recovery.

In many cases, no referral is needed to begin physical therapy treatment through direct access. However, some insurance plans and state practice acts may still require a physician referral for coverage. Our team can help verify your benefits and explain any requirements before your first visit.

You do not need to be a Genesis member to book a Fitness Physio treatment. While we are located inside Genesis Health Clubs, physiotherapy services are available to both members and non-members.

Fitness Physio works with most major insurance plans. Please contact us so we can verify your specific benefits and coverage.

In many cases, yes. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can often be used for eligible physical therapy services.

No. Physiotherapy and physical therapy are interchangeable terms and refer to the same type of care focused on restoring movement and function.