FAQs

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Frequently Asked Questions

What is physiotherapy?

Physiotherapy focuses on treating musculoskeletal injuries and movement limitations that cause pain or restrict performance. Our therapists use hands-on care and movement-based treatments to restore mobility, reduce pain, and improve how your body functions.

What do physiotherapists treat?

Physiotherapists treat a wide range of conditions, from acute injuries to chronic issues. This includes sprains, strains, muscle spasms, headaches, TMJ, shoulder pain, tennis elbow, plantar fasciitis, low back pain, sciatica, and post-surgical recovery.

Do I need a referral from my doctor?

No physician referrals are needed to work with our licensed physiotherapists.

Do I need to be a Genesis Health Club member to see a Fitness Physio therapist?

You do not need to be a Genesis member to book a Fitness Physio treatment. While we are located inside Genesis Health Clubs, physiotherapy services are available to both members and non-members.

How many physiotherapy visits will I need?

It depends on your condition and your goals. After your initial evaluation, your therapist will build a personalized plan designed to get results as efficiently as possible.

Will I see the same therapist for every visit?

Yes, you will work with the same therapist for all sessions. Consistency matters, and working with the same therapist ensures continuity, progress, and a better overall experience.

Is physiotherapy different from physical therapy?

No. Physiotherapy and physical therapy are interchangeable terms and refer to the same type of care focused on restoring movement and function.